Existing clients · Submit a ticket
Tell us what needs attention.
This goes to the technicians who know your site. Include the building, which system, and what you are seeing. If something is down and you need a voice now, call (248) 988-9040.
Not a client yet and something has stopped? Call (248) 988-9040. Tell us what has failed and where, and we will say on the call whether it is ours to fix and what happens next.
Your building stays your business. We do not publish client names or locations, and what we see on a site walk stays between us.
What happens next
You receive a ticket number. A technician who knows the site reviews it and calls or emails back. A ticket marked Down is treated as an emergency and goes ahead of scheduled work.
Ticket
Ticket has been logged. A technician who knows the site will be in touch.
Have more photos? Email them to info@artechlogistics.com with the ticket number. If the system is down and you need a voice now, call (248) 988-9040.